David Staughton SPEAKING TOPICS

Australian Keynote Speaker, Conference & Virtual Presenter

David Staughton CSP is an entertaining and energetic Certified Speaking Professional based in Melbourne,

Dave can deliver one or more keynotes, presentations or breakout workshops for your conference or Association.

He presents a range of Motivational Sales & Service topics to help Small Businesses.

With over 30 years “Hands on” experience running small businesses and consulting to professional practices, Dave knows how to grow.

He is an Expert on re-energising Owners to overcome Seasonality, Downturns & any “Sales Slumps”.

Below you will find his most popular keynote topics around Sales & Service for Small Businesses and Professional Practices.

Keynote TOPICS for Conferences & Events by David Staughton CSP

1. GROWING INCOME ALL YEAR ROUND – Overcoming Seasonaility & Downturns

• Does your income suffer from seasonal swings?
• Need to make more sales in your Slow times?
• Would You like to increase your income and profits?

 

All businesses have ups & downs – cycles of busier & quieter times.

Especially in regional areas and seasonal industries where demand fluctuates annually.

For some industries and locations, this can result in BIG cashflow fluctuations and shifts in mood & team engagement.

• Adopt a Growth Mindset to fill up your quieter times and off-season
• Learn how to attract more customers in a downturn
• Discover how other businesses mastered seasonality & have sold more in quiet times
• Tips for Managing your Money Flows and Lows in turbulent times

2. GROWTH OPPORTUNITIES – Embrace the Future & Prepare for What’s Next  

 

• Want to Find More Opportunities to Grow?
• Would you like to learn about what’s coming Next and be ready?
• Need to reinvent your Business or Business model to keep growing?

This entertaining presentation demonstrates how to use a changing marketplace to your advantage and use it as an opportunity to increase market share and attract more new customers.

 

 

 

Hear how David’s proven tools and techniques can help your business find more opportunities in a rapidly disrupting marketplace.

• Be inspired to GROW your business in ANY market conditions
• Discover your NEW customers and buyers – latest trends in Demographics, Lifestyle, Immigration and Customer Communication channels
• Appealing to your customers of the FUTURE – younger generations, singles, female friendly, tech-savvy and rising ethnic markets
• Find out about new Technologies & Tools that can help you attract more customers on different channels now and in future

3. GROWING LEADERS – Building a Growth Focussed “A” Team

 

• Would you like more leadership talent in your business?
• Need more support in your Practice ?
• Want to work with an elite “A team” ?

Recruiting The Right people can be the best investment you ever make.  You can build a highly productive & motivated team to help your business outperform and grow in a turbulent & disrupting marketplace.

This highly practical presentation is based on REAL experiences across many industries.

You’ll find out what other successful organisations are doing to build a more effective & sustainable team. Discover great tools, technologies & techniques that you can use for best-practice teambuilding.

During this interactive and fun session we’ll cover:

• The keys to attracting, selecting, inducting and retaining better people
• Three essential strategies of successful leaders and coaches
• How to inspire, motivate and reward your people
• The secrets of a more systemised approach to building your team

4. GROWING A VIP SERVICE CULTURE – Love Your Frontline Team

 

 

• Are you delivering an awesome customer experience?
• Want a better online reputation?
• Want more loyal customers and referral business?

This Conference Presentation and Workshop by David Staughton covers the amazing benefits and strategies of Growing a VIP Service Culture.

In turbulent times, looking after your customers is critical to getting more repeat business & referrals. Your business is judged on its first impressions and this is dependent on your frontline team.

This highly practical presentation is based on REAL experiences across many industries.

You’ll find out what other successful organisations have done to “fire up their frontline” and develop a ‘serve, sell and smile’ culture.

During this interactive and fun session we’ll cover:

• How to Attract, Keep and Inspire your front-line team members
• The ABC’s of Customer Success
• Harnessing the “Power of Love” – Love Goggles, Love Bucket & Love Languages
• Understand Multi-generational workplace values and communication channels

Based on lessons and learnings from David & Michelle’s Book – The VIP Principle – How Guest experiences drive long term growth

NICHE TOPICS for YOUR INDUSTRY

Dave has been speaking professionally for more than 20 years and has developed a number of special niche speaking topics for select industries.

Please enquire.

DAVE’s CONFERENCE PRESENTATION DELIVERY METHODS

These popular Keynote Topics, Themes and Programs can be delivered as a short (30 minute), standard (45-60 min) or longer (90 min) keynote or plenary presentation.

They can be supported by highly interactive workshop sessions of 2-3 hours or half day or one day.